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Types of Digital Marketing?

In the Previous blog we have discussed “How we are going to maintain brand value” and discussed lot of things if you haven’t seen or read the blog you can see it by clicking here and now let’s come to our next crucial 2 questions that a digital marketer should know, here we go with the 1st question,

Abetand-Types-Of-Digital-Marketing

What you can do to engage with your customers regularly? types of digital marketing

Now days world of business, customer engagement has never been more critical. To foster strong relationships, boost brand, loyalty, and ultimately customer drive.

1. Email Marketing types of digital marketing

Email marketing remains a powerful tool for engaging with your customer base. It allows you to maintain direct communication, delivering personalized content and updates directly to their inboxes. Craft engaging, well-targeted emails, and include valuable information and special offers that align with their preferences. The goal is to make customers feel valued, informed, and eager to open your emails regularly. Nowadays people are not working on email marketing but this is one of the most important and crucial types of digital marketing.

2. Social Media & Communities types of digital marketing

In today’s digital landscape, social media is a goldmine for customer engagement, one of the crucial or important types of digital marketing. Establish a strong online presence across various platforms, consistently post engaging content, and actively interact with your followers. Respond to comments and messages promptly, acknowledging their feedback and inquiries. Online communities, such as forums or social groups, offer an excellent opportunity to engage with like-minded individuals.

popular social media: instagram, facebook, slack, linkedin, twitter

3. Customer Support: A Listening Ear types of digital marketing

Excellent customer support can be a powerful driver of engagement. Provide responsive and effective support through multiple channels, ensuring that your customers’ needs are met. Not only should you resolve issues promptly, but you should also go the extra mile to exceed their expectations.

4. Events and Webinars: Real-Time Connection types of digital marketing

Hosting online or offline events and webinars provides opportunities for real-time engagement with your customers. These events can offer insights, entertainment, or exclusive access to new products or services.

5. Birthday and Anniversary Messages types of digital marketing

Marking your customers’ special occasions, such as birthdays and anniversaries, with personalized messages or offers is a way to show that you care. It adds a personal touch to your interactions and keeps customers engaged.

6. Regular Updates: Transparency Builds Trust types of digital marketing

Keeping your customers informed about company news, changes, and upcoming products or services fosters transparency and builds trust. Sharing updates regularly shows that you respect their right to be informed.

7. Feedback types of digital marketing

Regularly seeking feedback from your customers through surveys and reviews demonstrates that you value their opinions. Constructive feedback can help you make improvements, further enhancing the customer experience.

By consistently implementing these strategies under types of digital marketing, you can not only engage with your customers regularly but also establish a lasting bond that drives loyalty and success for your business.

abetand-Customer_satisfaction

What you can provide to satisfy the customer?

Some key points which I learnt from my experience to ensure we can satisfy our customers 100%, we should focus on:

  1. Quality products/services.
  2. Excellent customer service.
  3. Personalization.
  4. Transparency.
  5. Timely delivery.
  6. Problem resolution.
  7. Effective communication.
  8. Customer feedback.
  9. Educational content.
  10. Appreciation and recognition.
  11. Employee satisfaction.
  12. Consistency.
  13. Competitive pricing.
  14. Convenience.
  15. Security and privacy.

 

And among of these, I have some important points which are bullet

  • Build a relationship with your customer
  • Privacy and security of your customer data are very crucial
  • For a business customer is a god, 90% of the time customer is right, so improve your business instead of arguing with the customer, just fix it.

 

If you need any guidance for your business don’t hasitate to connect with us or email us on support@abetand.com. we have worked with more than 30+ clients and they found us very helpful.